C & D Auto Body - Auto Repair Service | College Park MD

Serving College Park, MD

Garage

FAQ's About the Collision Repair Process

When will the parts be ordered?

Once we write the estimate on your car we will contact you and the insurance carrier responsible for the repairs and go over the repair order. Once all parties have agreed to go forward, we will at that point order all the parts needed for the repair.

At C & D Auto Body,

we pay close attention

to all your auto needs.

We provide FREE pickup and delivery. Get in touch with us at 301-345-3993.

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Can you match my car paint color?

Today's modern factory finishes incorporate multiple layers of highly specialized paints. We use a computerized paint system provided by the paint companies to ensure we have all the right formulas to match all the manufacturers paint codes. We take special pride in our ability to match factory finishes as the final step in the restoration process.

Can I get other work done on my car while in the repair process?

Yes. Just make your estimator aware of what other work you would like done, so that he or she can make the necessary arrangements.

How long will the repairs take?

Your service advisor can give you a target completion date to complete the repairs to your vehicle.

How can I get a rental car?

Check with your policy and call your insurance company to find out if you have rental coverage and what your specific limitations are. If you have rental reimbursement coverage, our service advisor or insurance adjuster can help set up your rental reservations for you.

How will I know when my car is done?

Your service advisor will be in constant contact to keep you aware of the progress being made on your car. Feel free to call or e-mail your advisor during the repair process if you have questions or concerns.

Is there a warranty on the repairs to my vehicle?

Yes. We provide a written Lifetime Warranty on body and paint repairs for as long as you own your vehicle; and 12,000 miles written Warranty on all mechanical repairs. This warranty is non-transferable.

What are Betterment Charges?

Parts that wear out and need replacement with time and use (i.e., tires, batteries, exhaust and suspension parts) are commonly subject to betterment charges when they are replaced during the repair process. These betterment charges are determined by your insurance company and are pro-rated based on actual miles on your vehicle.

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